14 Day Refund - 100% SATISFACTION GUARANTEE
We do our best to ensure that all frames and lenses are produced perfectly and according to the prescription and specific needs of our customers.
Our team of optical experts inspects the accuracy of the prescription lenses and the frames alignment several times during the production process. We also make sure that during delivery the frames are protected with a durable and resistant hard case and a microfiber cloth.
In the event that you are not completely satisfied with your eyeglasses you may return them to us and avail of either a One-Time replacement OR a refund (shipping costs NOT included)
We also make sure that during delivery the frames are protected with a durable and resistant hard case and a microfiber cloth.
Our guarantee also applies in all of these events:
- Frames are too big or small
- Colors don’t suit you
- Wife or husband doesn’t like the frame
- Neighbor just bought same design
- New collection just came out
- The dog ate them.